Dynamics 365 Accelerator for Banking

PowerBanking Logo

Digital disruptions are forcing retail and commercial banks to rethink operating models and strategy. Today, banking customers demand real-time interaction, immediacy, and transparency.

Excellent client service has become the baseline. Being able to deliver is no longer a positive differentiator in the traditional sense. Instead, not delivering consistently is now a negative differentiator that drives clients to other firms.

PowerBanking – PowerObjects’ Dynamics 365 Accelerator for the Banking industry – leverages Microsoft Business Applications, our own PowerPack add-ons, and our proprietary data model to empower organizations to deliver consistently superior customer experiences.

Power Banking

Why PowerBanking?

PowerBanking is a custom solution designed by banking experts based on years of experience within the industry. It accelerates CRM implementations by leveraging the Microsoft technology stack: Dynamics 365, LinkedIn, Azure, Power Platform, AI, Machine Learning, Microsoft One Common Data Layer, and the innovative Microsoft Cloud Platform.

Our very own suite of PowerPack add-ons also offer enhanced capabilities and user experiences, such as integrated telephony, dynamic surveying, and marketing campaign automation. These tools were built to strengthen and expand the capabilities of Dynamics 365 and they are already incorporated in the PowerBanking accelerator.

The engine that empowers banks to truly accelerate implementations is our readily available data modeling tool, which enables faster integration with backend systems for core banking processes, credit/ debit card management, account origination, and more.

PowerBanking features preconfigured banking-specific products and services; customer onboarding protocols for retail, business, and institutional clients; authentication processes; STP transaction enablement; and holistic case management. It all works together to deliver a banking solution that increases revenue, reduces operating expense and risk, and accelerates deployment.

Click to enlarge screen

Key Benefits of PowerBanking

  • Enables seamless onboarding of new customers (Retail, Business, Institutional).
  • Provides actionable insights, next best actions, offers, notifications, and alerts.
  • Improves productivity across multiple business lines (Sales, Marketing, Service).
  • Provides a unified 360-degree view of the customer to enable the delivery of differentiated customer interactions.
  • Reduces time to value and accelerates the innovation of applications that help banking employees and customers become more effective.

Why PowerObjects for Banking?

Our FSI practice was named the 2019 Global Microsoft Financial Services Partner of the Year.
Our Customer Service practice was named the 2019 Global Dynamics 365 Partner of the Year.
We have extensive banking experience, actively working with several large global banks.
We are 100% focused on Microsoft Business Applications.
Our banking acumen is unmatched in the Microsoft Partner ecosystem. We know the industry, the language, and the unique challenges. We’ve seen them and we’ve solved them.
Our four pillars of Service, Support, Education, and Add-ons ensure end-to-end project success every time.

Resources:

Customer Experience Trends in Financial Services for 2019

Top Trends and Innovations Driving Better Customer Experiences in Financial Services in 2019

Learn the latest industry insights on CRM customer experience trends, how CX strategies impact top line revenue, ways to manage big data, and key factors in establishing a successful CRM team.

Learn How Successful Businesses Have Overcome Common Challenges in Customer Service

Learn How Successful Businesses Have Overcome Common Challenges in Customer Service

Learn how 15 leading organizations have achieved success by overcoming these common customer service challenges.

Improving the Investor & Channel Partner Experience through Customer Service Innovation

Improving the Investor & Channel Partner Experience through Customer Service Innovation

A white paper for Capital Markets leaders who want to improve their customer experience capabilities.

PowerBanking - Fact Sheet

PowerBanking

Learn how PowerBanking can increase revenue, reduce operating expenses, help mitigate risk and accelerate deployment.

What do you get with PowerObjects as your digital transformation partner?

PowerObjects is 100% focused on providing service, support, education, and add-ons for Microsoft Dynamics 365. Our customer-centric approach will ensure that your solution is tailored to your organization’s needs, that you can maximize your user-adoption with our education and training programs, and receive on-demand technical help from our dedicated support team. We make sure you get the most out of Dynamics 365! We’ve learned from working with thousands of customers what it takes to make a Dynamics 365 implementation successful and have put that knowledge into action to help you get the most from your investment.