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Top Trends and Innovations Driving Better Customer Experiences in Financial Services in 2019  67 min

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Top Trends and Innovations Driving Better Customer Experiences in Financial Services

How are digital transformation trends affecting financial services industry in 2019 and is your organization ready?

In this webinar, learn the latest industry insights on CRM customer experience trends, how CX strategies impact top line revenue, ways to manage big data, and key factors in establishing a successful CRM team.

Speakers

Kate Leggett 
VP and Principal Analyst
Forrester

Nicole Rhodes 
IT Director, Global Sales Technology
Franklin Templeton Investments

Greg Moser 
Director, Financial Services
PowerObjects