PowerObjects has four support options that are specifically tailored to fit organizations of all sizes. While all four are certainly available to every client, each offering was designed to align with a specific demographic that will find maximum benefits throughout the lifecycle of a Dynamics 365 implementation.
Billed in 15-minute increments based on time and materials consumed, PowerObjects’ Standard Pay-as-you-Go support option for small organizations is optimized for businesses to use as little or as much support as they need – without worrying about financial constraints.
*Support engineers address cases in order received from 8am to 6pm Central time
Billed in 15-minute increments based on time and materials consumed, PowerObjects’ Enterprise Pay-as-you-Go support option is for larger organizations that, throughout the year, need periodic IT support for their implementation.
*Includes Predefined SLAs and 24/7 Coverage
Our support engineer is wonderful to work with! He understands the issues quickly, knows what probing questions are needed to assure we’re on the same page, completes quality work quickly and communicates effectively. Thank you!