Pay-as-you-Go Support for Dynamics 365

Global Support for the Microsoft Ecosystem

PowerObjects has four support options that are specifically tailored to fit organizations of all sizes. While all four are certainly available to every client, each offering was designed to align with a specific demographic that will find maximum benefits throughout the lifecycle of a Dynamics 365 implementation.

Standard Pay-as-you-Go Support for Small Organizations

Billed in 15-minute increments based on time and materials consumed, PowerObjects’ Standard Pay-as-you-Go support option for small organizations is optimized for businesses to use as little or as much support as they need – without worrying about financial constraints.

*Support engineers address cases in order received from 8am to 6pm Central time

Enterprise Pay-as-you-Go Support for Large Organizations

Billed in 15-minute increments based on time and materials consumed, PowerObjects’ Enterprise Pay-as-you-Go support option is for larger organizations that, throughout the year, need periodic IT support for their implementation.

*Includes Predefined SLAs and 24/7 Coverage

 
STANDARD
ENTERPRISE
BILLED IN 15-MINUTE INCREMENTS
 
 

BREAK / FIX TICKETS
 
 
ADFS
 
 
Performance
 
 
Scheduling Updates / Upgrades
 
 
Taking Backups of Dynamics 365 Data
 
 

NON-BREAK / FIX TICKETS
 
 
CRM Customization / Workflows / JS / Plugins
 
 
Small Training / Design Questions
 
 
Reports / SRS / SSIS
 
 
PowerApps
 
 
Power BI
 
 
Online / On-premises / Hosted
 
 
No Minimum Number of Hours per Month or per Year
 
 

SLA
 
 
24×7 Coverage
 
 
Ticket SLA Based on Priority
 
 
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Our support engineer is wonderful to work with! He understands the issues quickly, knows what probing questions are needed to assure we’re on the same page, completes quality work quickly and communicates effectively. Thank you!

– PowerObjects Raving Fan
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Ready to get started?

Need help finding an option that best fits your organizational support needs?
Reach out to our dedicated support team to find a package that works best for you.