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Microsoft Predictive Service: Optimizing Field Service Operations and Exceeding Customer Expectations  57 min

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Webinar Details

Have you ever considered what the impact to your business would be if your company could preemptively take care of your customers needs, whether internal or external, before they ask? Does your organization have people out in the field that could benefit from predictive analytics for maximum efficiency? Is customer satisfaction a key performance indicator to your business?

If so, please join our webinar to learn more about how to leverage Microsoft’s Machine Learning into a new world of Connected Field Services to exceed your customer’s expectations.

During the webinar you will learn more about:

  • Field service trends and the need for predictive analytics
  • How Connected Field Services and resource scheduling optimization can be leveraged to maximize resource and scheduling efficiencies
  • How Connected Field Services allows your organization to take preemptive action before a need arises, such as device failure
  • How Connected Field Services saves your organization money, increases your customer satisfaction, and highlights your service value


Duane Napier 
Business Development Director

Bill Kern 
Solution Design Consultant