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  • Date Created: February 2, 2015
  • Last Modified: March 24, 2015

No. However, you can add any extra fields you’d like to display in the PowerGlobalSearch reading pane.

  • Date Created: February 2, 2015
  • Last Modified: March 24, 2015

A subscription to PowerGlobalSearch is $1/enabled CRM user/month. A user is defined as anyone enabled in your CRM system, including admin and read-only users.

  • Date Created: February 9, 2015
  • Last Modified: February 9, 2015

The Set-Up tab is where you’ll customize which entities and its fields you would like to search. While setting up these mappings you will also be able to customize which fields are displayed in the reading pane per entity.

Entity Selection

The first step in configuring the setup tab would be to select which entities you would like to search with PowerGlobalSearch. We have pre-configured PowerGlobalSearch with the most common entities – but you are free to change these settings. The pre-configured entities can be found in the entity dropdown. To delete an entity from this list simply click the ‘x’ listed to the right of the entity name.

If you would like to add additional entities to this list simply hit the ‘+ Add Entity’ button above the entity dropdown. This will open a list of choices where you can select and de-select entities you would like to search in.

Grid Mapping Selection

In this section, you decide what displays in the Name and Detail columns of PowerGlobalSearch. To change the defaults, select another field from the list of options to the right, and drag and drop it into the grey field listed for either Map Name or Map Description.

Note: You will want to choose shorter fields to display here.

Search Selection

To configure which fields are being searched in an entity, you will need to set up the Search section. To add fields to this section drag and drop fields to the ‘Fields’ area under the Search Section box. If you would like to remove a field that is being searched, click on the ‘x’ next to the field label.

Reading Pane Tab

The last section is for configuring the Reading Pane – again we have given you a head start with pre-configured fields; but feel free to make changes. To edit what is shown in the reading pane drag and drop fields from the list of options on the right to the reading pane section. The ‘Attributes’ area in the reading pane is the only place you can add more than one field, the rest of the areas only allow one selection from the options list. You will want to put shorter fields in the “Attributes” section, and a longer field in the “Description” section. To edit the display name of a field, click in the white text area and change. To delete a field from the reading pane simply select the ‘x’ listed after the field name. You can also choose to append notes from the record in the reading pane for each entity.

Don’t forget to select the ‘Save’ icon at the top of the page after configuring all of the entities – your customizations will be erased if not saved before closing the configuration window!

  • Date Created: February 2, 2015
  • Last Modified: April 24, 2015

Yes.  PowerGlobalSearch automatically shows up in the PowerPack tab after it’s downloaded. If you’d like PowerGlobalSearch in a different section of CRM, follow these instructions.

  • Date Created: February 2, 2015
  • Last Modified: March 24, 2015

To search between words, use the wildcard (*). So, for example, if you have the phrase “Follow up with Jeremy Monday” and you’re searching for the word “Jeremy” you would put “*Jeremy” in the search field.

PowerGlobalSearch does perform AND/OR searches or use search operators.

  • Date Created: February 9, 2015
  • Last Modified: March 24, 2015

Once you are in PowerGlobalSearch you have many different options for searching, filtering and reading your results.

Search Bar
To use PowerGlobalSearch click within the search bar, and type a search word. PowerGlobalSearch is set up to search at the beginning of words/fields. However, if you would like to search within a word/field, use the (*) symbol at the beginning of your search word.

You can filter the records that are being searched by status (active, inactive or both), or by the type of record, by using the drop down menus towards the top of the screen. Additionally, you can also filter the records by the letter the record starts with, by using the alphabet listed at the bottom of the screen.

Reading Pane
The reading pane allows you to see details of the selected record without having to open it. Fields will only be displayed in the reading pane if they contain a value. If you would like to add or edit fields that are in the reading pane, please contact your system administrator.

Activity Toolbar
PowerGlobalSearch also allows you to add activities to the record that is selected in the PowerGlobalSearch window. To add an activity to the record, highlight the record, and select the type of activity you would like to add.

Opening a Record
If you’d like to open a record you’ve found with PowerGlobalSearch, simply double click on the record in the view, or click on the name of the record in the reading pane. This will pop open the record in the window.

  • Date Created: February 9, 2015
  • Last Modified: March 26, 2015

To begin a search, navigate to the Microsoft Dynamics CRM dropdown and select the PowerPack section, then select the PowerPack tab and click on PowerGlobalSearch.

  • Date Created: February 8, 2015
  • Last Modified: March 24, 2015

This has to do with your browser settings. Go to your internet options, under the Advanced tab, scroll down to Security and make sure “Do not save encrypted pages to disk” and “Empty Temporary Internet Files folder when browser is closed” are unchecked. This will allow the Silverlight control to remain cached and will also speed up the CRM in general.