In December 2020, Microsoft will be deprecating the classic web interface, thereby forcing clients to move to the Unified Client Interface (UCI).
ScreenMeet is a cloud-based remote support tool designed to integrate seamlessly into Dynamics 365.
In this D365 In Focus video, Derek, Senior IT Manager, talks about the benefits of the PowerObjects Dedicated Support Engineer program.
Read this blog to learn more about our new support offering for Microsoft Dynamics 365 called Dedicated Support Engineer (DSE).
Case management automation in Dynamics 365 not just provides exceptional customer service, but also makes life easier for your customer service representatives. When it comes to case management, there’s a
A visual representation of business processes can add value to any organization, whether it’s about working a sales opportunity to close or assisting customers through a support issue. Business process
Today’s blog will take a look at yet another great feature in Microsoft Dynamics CRM 2015’s Spring Release – Sandbox Support for Preview Instances. The CRM 2015 Spring Release provides
Here at PowerObjects, we know that Dynamics CRM is a great fit for just about any department in any business. But did you know that Dynamics CRM is also an
Here at PowerObjects, we’ve been asked this question in many different ways over the years: Who owns CRM? Who should be responsible for changes made? This is where things sometimes