PowerSMS

Connect the third-party text messaging platforms, CallFire and Twilio, with your CRM for Dynamics 365 to send and receive SMS messages.

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What is PowerSMS?

The world is mobile, so why shouldn’t your Microsoft Dynamics 365 be mobile too? With PowerObjects’ PowerSMS add-on it’s possible. PowerSMS integrates the power of CRM with the third-party text messaging platforms, CallFire and Twilio, allowing users to send and receive text messages from within CRM for Dynamics 365 to contacts, leads or any custom entity that has a mobile number associated to it.

  • Send text messages:
    • Manually through an SMS activity
    • To marketing lists
    • In bulk to a list of CRM records
    • Through workflow processes
  • Use text messages to:
    • Remind someone of an upcoming service appointment
    • Let someone know you received their inquiry
    • Notify someone that their case is closed
  • Utilize CRM workflows to:
    • Automatically send a text message when a case is created or closed
    • Automatically notify an account rep or someone in your organization when a record in CRM is assigned to them

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  3. Learn innovative ways to put your add-ons to use!

PRICING

$1 USD CRM user per month*
  • *All enabled CRM users are counted. This includes read-only users, admin-only users, office 365 global admins, and service accounts.
User Guides
Additional Resources
Requirements
ADFS forms based authentication (for Twilio users)

Any Online or on-premise implementation of:
•CRM 2011 UR 17+
•CRM 2013 SP1 UR3+
•CRM 2015
•CRM 2016
•Dynamics 365

Video and Support

Videos

View PowerSMS demo and how-to videos

Watch Videos

FAQs

See a list of frequently asked questions

Get Started

Support

Use the PowerSMS knowledgebase on Parature

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