PowerChat users are able to interact and track conversations with visitors to their web page, all from within Microsoft Dynamics 365. Open lead and contact records automatically when a chat begins or create a new record directly from the PowerChat window.
- Create lead and contact records in your CRM directly from the chat window.
- Assign PowerChat agents to specific topics or departments.
- Invite multiple PowerChat agents to join the conversation.
- View web page visitors in real time.
- The Widget Designer enables users to customize chat widget
- Response timer displays how long a visitor has been waiting for an agent to respond to a chat.
- Live chat transcript displayed in the activity section on a record.
Why join the list? Because you’ll….
- Be the first to hear about newly released add-ons
- Get updates on ongoing enhancements to current add-ons
- Learn innovative ways to put your add-ons to use!