Have you ever attempted to access Microsoft Dynamics CRM via ADFS 3.0, and encountered an error like the one below? “An error occurred. Contact your administrator for more information.” Using ADFS 3.0 and accessing CRM will result in the error you see above. This is due to the way ADFS 3.0 handles security—it doesn’t utilize […]

  • 13 March 2014
  • CRM 101
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If you are a Microsoft Dynamics CRM Online system administrator, you probably know that initial CRM user setup is performed in the Office 365 portal and then configured within CRM. But you may not know that you can use the Security Groups feature in the Office 365 Portal to enable or disable CRM access to […]

Many Office 365 customers have added Microsoft Dynamics CRM Online to their Office 365 subscriptions because of how seamlessly the tools integrate with Outlook and SharePoint. Well, there’s good news! Microsoft is currently running an Office 365 promotion for customers who want to purchase Dynamics CRM Online licenses. Effective now through March 31st, 2014, customers […]

Some changes are coming regarding the licensing of Microsoft Dynamics CRM Online. As of October 1st, all new Dynamics CRM Online customers, regardless of how they buy (direct or volume license) will buy under the new User Subscription License (USL) pricing and options. What does this mean for customers with current agreements? Existing customers will […]

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