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Understanding your licensing options, when it comes to Microsoft Dynamics 365, can be confusing. But don’t worry – you’re not alone. PowerObjects is here to guide you through the process of finding and purchasing the licenses that best fit your organization’s needs.

Understanding your Microsoft Dynamics 365 Online Licensing Options

The first thing you need to understand, is that Microsoft Dynamics 365 licenses can be purchased for two different editions – Business and Enterprise – with a special price available for SMB customers and/or Office 365 customers, in the Enterprise edition. If you currently use Microsoft Dynamics CRM licenses, you will want to look at the Enterprise Edition section, since this is in line with what used to be called “Microsoft Dynamics CRM.”

Microsoft Dynamics 365 – Business Edition

Currently, the Business Edition is mostly under construction, but a few licenses are available. The Financials application (code named “Project Mederia”) will give users access to a system that will help them manage, well, their financials, as the name suggests. A Team Member license is also available for the Business Edition of Dynamics 365, which is meant for users that are doing very light work across the system, such as administrative work, and running reports. There is a PowerApps license available, which gives users access to build custom applications, through a user-friendly interface. Lastly, a “Dynamics 365, Business Edition” license can be purchased, which gives users access across all applications (Financials and PowerApps). If you’re interested, there is a free 30 day trial available, but to purchase a license, you would need to contact PowerObjects, or another Microsoft Cloud Solution Provider.

Microsoft is also planning on introducing Sales and Marketing applications to the Business Edition of Dynamics 365, but details for those applications are still under wraps.

Understanding your Microsoft Dynamics 365 Online Licensing Options

Microsoft Dynamics 365 – Enterprise Edition

Within the Enterprise Edition of Dynamics 365, licenses are broken apart into plans, applications, and team members. A Plan 1 or Plan 2 license is designed for an admin user, who needs access to all of the applications within the system. An application license is meant to be assigned to a user who only needs access to one of the system applications – PowerApps, Sales, Customer Service, Marketing (in the future), Field Service, Project Service, or Operations. Lastly, a team member license is designed for users who are doing very light work in the system, such as light updating and running reports. The Microsoft Dynamics 365, Enterprise edition Licensing Guide will walk you through exactly which permission are included with each license.

Understanding your Microsoft Dynamics 365 Online Licensing Options

SMB Licenses

For businesses that will have under 25 users utilizing their Microsoft Dynamics 365, Enterprise Edition system, Microsoft offers “SMB” licenses, so that SMB clients can utilize the Sales Application, Customer Service Application, and the Team Member license.

Office 365 Users

If you are using, or planning on using, Office 365, PowerObjects will provide you with a special discount on your Dynamics 365 Enterprise Edition licenses. Contact us to learn more about this offer.

Purchasing Licenses

All Microsoft Dynamics 365 Enterprise licenses can be purchased directly from Microsoft or, for the same price, licenses can be purchased from PowerObjects with some additional perks. Business Edition licenses can only be purchased through PowerObjects, or another Cloud Solution Provider. By purchasing your Dynamics 365 licenses through PowerObjects, you would get, included in the cost of your license:

  • Break/fix support from one of the biggest CRM for Microsoft Dynamics 365 support desks outside of Microsoft
  • Full access to PowerObjects’ powerful PowerPack add-ons – a suite of add-ons that enhance CRM for Microsoft Dynamics 365
  • Discounts on all of PowerObjects’ wonderful educational offerings
  • Access to our PowerStart training program, designed to get CRM for Dynamics 365 administrators up and running

If you’re thoroughly confused, would like some additional guidance, or simply want to talk to a human being, contact PowerObjects. We are experts in the Dynamics 365 licensing options, and are here to help you as much as you need.

Happing CRM’ing!

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Joe D365

Joe D365 is a Microsoft Dynamics 365 superhero who runs on pure Dynamics adrenaline. As the face of PowerObjects, Joe D365’s mission is to reveal innovative ways to use Dynamics 365 and bring the application to more businesses and organizations around the world.