718 Washington Ave. N. Suite #101
Minneapolis, MN 55401
View map and all Locations

Send us a message

For those of you who use our free, online resource, The CRM Book, prepare to get excited! The CRM Book has been updated to now include Dynamics CRM 2016 content. The content of the book covers topics ranging from the basics of using Dynamics CRM to the more advanced topics of administering and extending CRM.


The CRM Book Readers Rejoice: CRM 2016 Content is Now Available!

So what is The CRM Book anyway? The CRM Book is the result of a collaborative effort to produce a comprehensive online guide to working with Microsoft Dynamics CRM. It’s intended to help users of different backgrounds and experience levels understand core concepts, make good choices, and know where to go for more information on a given topic. It’s a living, breathing document that is updated as the software changes.

Why did PowerObjects publish this free resource? Joe CRM says it best:

“Remember a time when the major software publishers would update a program about every three years? This worked great for book writing—you could publish the first year the software version was released and still have a couple of years of relevance. Today the publishers are working towards shorter release cycles and delivering in the cloud. This is great for innovation, but it stinks if you want to publish a book. So we decided that we would not bother with print and publish an online book that could be maintained.” – Joe CRM

Here is the complete list of all CRM 2016 content:

Happy CRM’ing!

Avatar for JoeCRM


Joe CRM is a CRM superhero who runs on pure Microsoft Dynamics CRM adrenaline. As the face of PowerObjects, Joe CRM’s mission is to reveal innovative ways to use Dynamics CRM and bring the application to more businesses and organizations around the world.