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Many of our clients have a SharePoint document library displayed in an iframe in various entities, such as accounts, contacts, projects, etc. This works great, but often one complaint is that if a pdf file is opened, there is no way to ‘go back’ and user has to navigate away from the entity.


A quick solution is to set PDF to always open in a new window. This can be done by changing the settings right in PDF.

  1. Open any pdf document, and go to Edit, then Settings:
  2. In the Internet area, uncheck the ‘display pdf in browser’ option.

This change will cause all opened pdfs from links including inside SharePoint document libraries to open in a new window.

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Joe CRM is a CRM superhero who runs on pure Microsoft Dynamics CRM adrenaline. As the face of PowerObjects, Joe CRM’s mission is to reveal innovative ways to use Dynamics CRM and bring the application to more businesses and organizations around the world.