Join PowerObjects for a webinar where we’ll tackle all the reasons organizations are failing in delivering good customer service and provide you with a few simple steps you can take to improve, including:
• Demonstration of a self-service portal within CRM
• Pitfalls organizations make that directly impact their customer service scores
• Case management functionality within CRM
• Multi-Channel scope and overview
Follow us down the yellow brick road to turning your employees into customer service ambassadors while also increasing employee delight with a CRM solution for your organization.