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It’s Here! Dynamics 365 for Marketing  35 min

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It’s Here! Dynamics 365 for Marketing

This session will cover an introduction into the new Dynamics 365 for Marketing app. It will include Customer Journeys, Creating Segments, how this feeds into Voice of the Customer Surveys, and more! We will take a deep dive into Customer Journeys themselves and how to get insights from the customer interactions and behaviors. The session will also explore how you can grade your leads generated from Marketing activity feeding straight back into your sales life cycle within Dynamics 365.

Speakers

Sarah Critchley 
Senior Dynamics 365 Consultant
PowerObjects, An HCL Technologies Company