This session will cover an introduction into the new Dynamics 365 for Marketing app. It will include Customer Journeys, Creating Segments, how this feeds into Voice of the Customer Surveys, and more! We will take a deep dive into Customer Journeys themselves and how to get insights from the customer interactions and behaviors. The session will also explore how you can grade your leads generated from Marketing activity feeding straight back into your sales life cycle within Dynamics 365.
It’s Here! Dynamics 365 for Marketing
PowerObjects, an HCL Technologies Company, is a leader in delivering Microsoft Dynamics 365 solutions through unparalleled offerings of service, support, education and add-ons. Winner of the 2017 Microsoft Worldwide Partner of the Year Award for Dynamics 365 Consulting and Systems Integration, PowerObjects has built an unmatched team of Dynamics 365 experts that help organizations increase productivity, streamline business processes, and build better relationships.