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Digital Transformation for Customer Care  26 min

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Webinar Details

Customer Service organizations are looking to transform their customer care centers by providing a superior engagement platform for customers, prospects, and partners. Dynamics 365 and Digital Transformation are key to providing an excellent level of customer service across any channel.

Join PowerObjects for a webinar discussing the common technology challenges affecting organizations and understand how Digital Transformation and Dynamics 365 can help deliver an outstanding customer experience.

Join our webinar to learn more about:

  • Current customer care industry trends
  • Common Challenges to the Omni-channel Digital World
  • How to improve customer satisfaction with multi-channel support
  • Proliferation of Web/Mobile Access to the Enterprise Digital Customers


Adam Borst 
Microsoft Dynamics 365 Customer Care Practice Director