Are you considering a CRM implementation or do you currently have a CRM solution in your organization? There are challenges that come with every CRM implementation. Some of the biggest road bumps are CRM governance, change management, and user adoption.
Microsoft Predictive Service: Optimizing Field Service Operations and Exceeding Customer Expectations
Join our webinar to learn more about how to leverage Microsoft’s Machine Learning into a new world of Connected Field Services to exceed your customer’s expectations.
Learn how leading organizations are empowering front-line personnel through the accessibility of data, thus becoming strategic customer service ambassadors.
Join us for a webinar where we will demonstrate how our Integrated Housing Solution, powered by the Microsoft Cloud, empowers front office staff to be more productive.
During this webinar, we’ll discuss how you can ensure your agents have the right tools and information at the right time, to provide a superior level of service that will delight your customers.
The service industry continues to become more transient with our mobile workforce but, the need for system tracking and maintenance remains constant. In this 30-minute webinar, we’ll explore how the new field service functionality can anticipate, automate and even help prevent system disturbance.
Join us for a webinar to learn more about the Connected Field Service and ServSmart offering from Microsoft and PowerObjects!
During this webinar, we will discuss how project service automation can help empower your employees across your enterprise to deliver projects on time and on budget.
During this webinar, we will explore alternative channels like IoT, Self-Service, and SMS messaging – in addition to the core channels like phone, email, and chat. We will discuss how a true Omni-channel strategy can help you retain customers, promote upsell/cross-sell strategies, drive down Opex, and make your team more efficient and effective.
Dynamics CRM functionality in our housing solution enables front-office staff to increase sales revenue; target customer engagement; and deliver amazing customer experiences.
Customer Service organizations are looking to transform their customer care centers by providing a superior engagement platform for customers, prospects, and partners. CRM is key to providing an excellent level of customer service across any channel, by providing the right information to the right agents at the right time.
Are you a service organization or a manufacturer that utilizes field technicians or a mobile workforce? Do you manage service contracts, maintain equipment, or provide remote services? Do you need to optimize the routes of your field organization?