CRM Solutions for Travel and Hospitality


In the age of the customer, the ultimate goal is to understand customers and give them the innovative experiences they want. For travel brands, the guest experience has never been so important.

Creating World-class Customer Experiences

Travel brands that invest in creating innovative customer experiences will gain the upper-hand by showing a genuine understanding and interest of customers’ needs, wants and desires. World-class customer experiences will be the defining trait of successful travel companies.

Why Dynamics 365 for Travel and Hospitality?

PowerObjects are experts in delivering innovative digital transformation in the travel and hospitality industry. Supporting one product and one product only, Microsoft Dynamics 365.

With over two decades of experience creating solutions for the travel and hospitality industry, HCL and PowerObjects have shifted the solution delivery paradigm. Partnering with Microsoft, our innovative solutions will knock down the most urgent core issues in the industry with the swiftness to stay one step ahead of the competition.

Microsoft’s investment into Dynamics 365 technology solidifies their commitment to the latest advancement in innovative business solutions. Combining what was previously known as Dynamics CRM and Dynamics AX, this cloud-based system streamlines data management and integrates with Office 365. In a time where consumers are empowered with real-time information through mobility, social media, and online channels, Dynamics 365 is your key to providing amazing customer experiences that foster enduring loyalty.

Resources:

The Customer Journey in Travel and Hospitality

Customer Service in Travel and Hospitality

Digitising Your Business and Your Customer Experience to Drive Profitability and Brand Equity.

Trends in Travel: The Digital Changes to Watch For in 2018

Trends in Travel: The Digital Changes to Watch For in 2018

Digital Trends Travel Leaders Will Need to Focus on in 2018.

Travel and Hospitality in the Age of the Customer

Travel and Hospitality in the Age of the Customer

Explore eight core customer engagement strategies with insights from Expedia’s VP of eCommerce and CitizenM Hotels’ CCO.

Reclaim Direct, Profitable Relationships with Customers

Reclaim Direct, Profitable Relationships with Customers

A Special Report Brought to You by One Connected Community, Microsoft and PowerObjects.

The underlying trend for travel and hospitality is to make sure that any evolution in the customer journey is a positive one. Travel companies need to push the boundaries and adopt next-generation digital thinking, practices and technical solutions.

Learn more about our Travel and Hospitality solutions or request a free demo: