PowerObjects is seeking a Microsoft Dynamics 365 Training Consultant to join our award-winning and growing team. The primary responsibility of this role is to provide consulting on Training design and delivery, Implementation and Evaluation of training effectiveness within the context of large-scale deployments of Dynamics 365 (Finance and Operations / Customer Engagement). This role will also execute on development of training materials and training client Trainers.


Essential Functions

  • Develop Training Material in line with the Training Curriculum in relevant formats including but not limited to (80%):
  • Instructor PowerPoint decks with instructor notes
  • Training courses
  • Training videos and e-learning
  • Quick reference guides
  • Maintain an up-to-date understanding of common processes, issues, and technology related to D365 CE or Finance and Operations
  • Implement and execute Training strategy to required standards as outlined by Client requirements
  • Establish key relationships with project and client teams to manage, report and mitigate risks and issues
  • Deliver end user training or train-the-trainer as required to support the local delivery teams
  • Consult with clients on user adoption best practices and training delivery, including setting and guiding client expectations
  • Learn client systems through communications with our project consulting team, interviewing clients, reading documentation and hands-on exploration
  • Self-driven weekly investment in continuously developing skills (1-2 hours/week)

Required Skills and Experience

  • Functional knowledge of Microsoft Dynamics 365 CE and Finance and Operations or previous versions, from a training perspective
  • Experience partnering with internal project teams to understand solution requirements gathering and design
  • Ability to interpret Solution Design Documents (SDDs) into training deliverables
  • Prior experience creating and implementing training strategy according to client requirements
  • Strong eye for detail
  • Credible, client-facing personality
  • Passion for self-driven professional growth around Microsoft Business Applications
  • Must be able to travel within the UK and internationally for extended periods of time, when required

Desired Skills

  • Ability to demonstrate relevant work experience in Microsoft Dynamics (CE/F&O/CRM/AX) deployments
  • CIPD or other relevant up-to-date training certification
  • Additional change management or project management qualifications or training a plus, such as PROSCI, CMI, APMG
  • Delivery of training on a technology-driven transformation initiative, preferably for a Microsoft Dynamics programme
  • Technical aptitude – knowledge of Microsoft Dynamics CE or Finance and Operations
  • Ability to quickly understand business context and operations
  • Organisational and planning skills to manage time and to meet deadlines and objectives
  • Exposure to change management
  • Natural aptitude and personality for training, including ability to communicate clearly, organise thoughts while speaking and control delivery of information
  • Ability to adapt training to audience
  • Excellent experience with Microsoft Office Suite (Word, Excel, PowerPoint, Visio, and Project), plus eLearning Authoring tools, such as Camtasia, Captivate and Storyline