PowerObjects, an HCL Technologies Company is seeking a Microsoft Dynamics 365 Senior Business Analysis Consultant to join our award-winning and growing team. This role will act as the senior liaison between customer and internal teams on Microsoft Dynamics 365 projects (implementations, customizations, migrations, and more). The individual may be responsible for one or more aspects of the project, including project management, business analysis, configuration, data, training, and support. The candidate must be extremely detail-oriented, have the ability to multitask, be meticulously organized, and be able to prioritize multiple demands in a fast-paced environment. The D365 Sr. BA Consultant carries the ultimate responsibility for meeting the customer requirements and completing the project.

Essential Functions

  • Lead and manage mid-size to enterprise projects independently
  • Participate in design and architecture sessions with clients
  • Gather and document business processes (some current state, mostly future state)
  • Advise customers on best practices for CRM processes, user interface, and architecture
  • Assist technical consultants with architecting CRM or xRM system, related customizations, and reports to model the client’s organizational processes
  • Assist in developing project budget, and ensure work is completed on track and within budget
  • Write specifications for customizations, data migration, and system integrations
  • Facilitate team resources in the implementation of data migration and translation, data integration, training and custom development, and reports
  • Configure and customize the CRM system based on design specifications
  • Coordinate with overseas team on custom development, complex customizations and portals
  • Develop test plans and scripts
  • Conduct system and end-to-end testing of the application
  • Train super users
  • Schedule work to be done and follows up to ensure completion within the project schedule
  • Guide the project through daily communications with the customer
  • Conduct status meetings (at least weekly, possibly more often) and send weekly status updates
  • Conduct design review sessions with the customer to demonstrate completed work and gather adjustments and changes

Required Skills and Experience

  • Exhibit the PowerObjects Guiding Principles
  • Bachelor's or Masters degree in business, finance, or computer science-related field and 6-8 years experience
  • Prior financial services/banking experience
  • Up-to-date understanding of business processes, issues, and technology, especially related to the operation of a sales, marketing, and customer service departments within an organization
  • Excellent verbal and written communication skills
  • Professional demeanor
  • Feels comfortable talking with clients at all levels within an organization
  • Advanced use of Microsoft Project, Excel, Word, and Visio