PowerChat

PowerChat

  • Date Created: August 3, 2017
  • Last Modified: August 22, 2017

Yes, you can answer as many chats as you are willing to take.

  • Date Created: August 3, 2017
  • Last Modified: August 22, 2017
No, anyone with a CRM license would be able to be an agent.
  • Date Created: August 3, 2017
  • Last Modified: August 22, 2017
No, currently the only notification that you get is a sound notification and the “Incoming Chat” box will expand with the visitors information that was entered in the widget.
  • Date Created: August 3, 2017
  • Last Modified: August 22, 2017
The widget will stay on your website and visitors will be able to enter in questions, even if you are not at your computer. What we recommend is you set availability to “Away” or “Busy”.