TimeJune 13, 2019 at 10:00 am AEST
thru June 13, 2019 at 10:30 am AEST
This is a free event
This is an online webinar
Once you have an onmi-channel experience for your customers, how can you make it even better? Join PowerObjects for a webinar on how you can use omni-channel and Dynamics 365 to create the perfect omni-moment.
Omni-moment experiences happen when customers experience service via multiple channels in one interaction. Starting with a web submission to a chat bot and on to a knowledge base or call centre call, we’ll demonstrate how customers can achieve resolution with a demo of this scenario and the components needed to get it done within your organization.
Mark Duckworth – Regional Sales Director, PowerObjects Australia
*Can’t make the webinar? We record all of our webinars and send those to all who register so you can watch them at a time that works best for you!