TimeDecember 7, 2017 at 1:00 pm
thru December 7, 2017 at 2:00 pm
This is a free event
This is an online webinar
Learn how Moneris, Black Knight Financial Services, and CRM SME, Ed Garry, have deployed Customer Experience CRM programs to provide predictive, proactive, and personalized service regardless of partner or communication channel.
In today’s Financial Services Industry, regardless of what segment you are in, everyone is scrambling to provide a superior level of service. Those who develop a true Customer Experience CRM baseline will outperform the competition.
- Learn how to gain organizational alignment and consensus to deliver business value and streamline the process
- Learn how to define requirements, KPIs, and business outcomes
- Hear from customers who have gone through the Customer Experience CRM Journey to discuss best practices, lessons learned, core KPIs, and other tips and tricks from our experts