Time

May 30, 2019 at 10:00 am AEST
thru May 30, 2019 at 10:30 am AEST

Price

This is a free event

Location

This is an online webinar

Omni-channel is probably a word you’ve heard used a lot in the customer service world, but what does it mean? Join PowerObjects for a webinar where we’ll dive into omni-channel for customer service and how it gives customers a choice when it comes to interacting with your business.

We’ll show you an example demonstration on how omni-channel could be used to resolve a support case, from email to resolution as well as how easy it is to integrate your telephone system into Dynamics 365 so that when a call is received into your call centre, a screen will pop up displaying that customer’s information. All this and more in this session!

Speaker

Mark Duckworth – Regional Sales Director, PowerObjects Australia

Don’t miss these other great and informative webinars to follow:

*Can’t make the webinar? We record all of our webinars and send those to all who register so you can watch them at a time that works best for you!