UL University needed to train six hundred sales people in the organization’s new CRM system on a four-week timeline to representatives across the globe. UL needed a partner that could develop and implement a training program around their system that could be rolled out in a short amount of time.
PowerObjects worked with UL University to develop and roll out a training program to get all 600 sales representatives trained on CRM and the sales process.
A rapid rollout of training for sales representatives around the globe
Real-time Q&A during training sessions through social collaboration tools
A partner that not only understand the technical side of CRM, but how to train others to use it
The PowerObjects trainers were an extremely integral part of the success of this roll out. The trainers’ knowledge of the CRM tool as well as the ability to work alongside us in training our staff was key.
PowerObjects, an HCL Technologies Company is a leader in delivering Microsoft Business Applications solutions and the Dynamics 365 workloads through unparalleled offerings of service, support, education, and add-ons. Winner of the 2018 Microsoft US Partner Award for Business Applications in Dynamics Customer Service, PowerObjects strives to be the number one Microsoft Business Applications Provider in the world by delivering solutions that help organizations increase productivity, streamline business processes, and build better relationships.