UL Case Study

UL Case Study

UL works with PowerObjects to create a CRM training program and launch it globally to 600 sales representatives on a 4 week timeline.

 

Challenge

UL University needed to train six hundred sales people in the organization’s new CRM system on a four-week timeline to representatives across the globe. UL needed a partner that could develop and implement a training program around their system that could be rolled out in a short amount of time.

Solution

PowerObjects worked with UL University to develop and roll out a training program to get all 600 sales representatives trained on CRM and the sales process.

Key Benefits

  • A rapid rollout of training for sales representatives around the globe
  • Real-time Q&A during training sessions through social collaboration tools
  • A partner that not only understand the technical side of CRM, but how to train others to use it

The PowerObjects trainers were an extremely integral part of the success of this roll out. The trainers’ knowledge of the CRM tool as well as the ability to work alongside us in training our staff was key.

- Mark Granata, Inside Sales Manager at UL