voice of the customer
Setting Up Surveys with Voice of the Customer
June 8, 2018

In this blog, we walk through getting started with Voice of the Customer in Microsoft Dynamics 365 and setting up a survey.

Scoring Surveys Based on Answers with Voice of the Customer
September 22, 2017

Learn how to use the scoring functionality within the Voice of the Customer module. We will create a simple Customer Satisfaction Survey and assign different score values per answer.