How to Mass Update Closed Opportunities in CRM 2011
December 18, 2012

Ever want to do mass updates to Opportunities in CRM but many of the records that need to be updated are closed? Well, it’s easy to do with CRM 2011’s

Importing Values into a CRM 2011 Option Set (Pick List)
June 20, 2012

Microsoft Dynamics CRM is all about efficiency and automation–however, there are certain tasks related to CRM that can take way too much time. In particular, if you ever had the

Microsoft Dynamics CRM and Dynamic Option Sets
January 25, 2012

If you were to imagine a custom form in Microsoft Dynamics CRM where you could select any entity and any field on that entity you would realize a few things

When to use a Global Option Set vs. a Custom entity
October 10, 2011

One of the great features in MS Dynamics CRM 2011 is Global Option sets. A global option set, sometimes called a global pick list, provides a common set of options

Utilizing Some of the Cool Customization Tricks in CRM 2011
September 9, 2011

As most people who work with CRM 2011 on a daily basis know already, there are some cool customization tricks in CRM 2011 that can enhance the user experience. I