USD: Understanding Fundamental Components
November 27, 2017

In today’s blog, we discuss the fundamentals and the basic terminology of USD (Unified Service Desk) to help you get a better understanding of the system.

USD Customization File Attachments
Working Around the “Record is Unavailable” Error to Update USD Customization File Attachments
October 3, 2016

If your Unified Service Desk (USD) application contains custom hosted controls that need to be downloaded to agent machines, you can find the steps needed to distribute those controls here.