How to Engage with Today’s Prosumer of Renewable Energy
January 17, 2020

This is the second installment of a three-part “how-to” series devoted to exploring Dynamics 365 solutions in the Utilities industry

Travel Time in Field Service
January 15, 2020

Learn how to configure your Dynamics 365 for Field Service to track travel time, both for estimating and potentially for charging on invoices.

Sunsetting Field Service Support
January 10, 2020

Earlier this year, Microsoft announced that February 29, 2020 is the last day it will support legacy versions of Dynamics 365 for Field Service.

Customer Service Through an Industry Lens
December 11, 2019

Learn how organizations of all different industries are prioritizing their customer service with Microsoft Dynamics 365.

Best Practice for utilizing Invoices with Work Orders in D365 Field Service
December 10, 2019

In this blog we share a best practice for utilizing Invoices with Work Orders in Dynamics 365 for Field Service.

Introduction to Field Service Booking Journals
November 25, 2019

In this blog we provide an introduction to Field Service Booking Journals in Microsoft Dynamics 365.

Smart Manufacturing: Delivering New Services
November 20, 2019

This is the first in a three-part series on Smart Manufacturing. This post is devoted to the role smart manufacturing plays in delivering new services.

Demystifying Resource Configuration in Dynamics 365 Field Service, Part 2 of 2
November 1, 2019

In this 2-part series we demystify the configuration settings and help you understand the system-wide impacts in Dynamics 365 for Field Service.

Unique Challenges For Oil & Gas
October 31, 2019

It might seem like a lofty goal to suggest that Microsoft Dynamics 365 can help oil & gas companies overcome their challenges, but it’s 100% accurate.

How to Optimize Resource Scheduling and Workforce Utilization
October 24, 2019

Learn how utilities can optimize resource scheduling and workforce utilization with Dynamics 365 for Field Service combined with Microsoft’s Connected Field Service.

Demystifying Resource Configuration in Dynamics 365 Field Service, Part 1 of 2
October 22, 2019

Our goal with this 2-part series is to demystify the configuration settings and help you understand the system-wide impacts.

Scheduling Multiple Resources with Requirement Groups – Part 3 of 3
August 27, 2019

Now that you know what Requirement Groups are and how to create them, in this blog you will learn how to apply them in Dynamics 365 for Field Service.