This is the second installment of a three-part “how-to” series devoted to exploring Dynamics 365 solutions in the Utilities industry
Learn how organizations of all different industries are prioritizing their customer service with Microsoft Dynamics 365.
After winning 2 Microsoft Partner of the Year awards, we look back at a couple of examples of PowerObjects’ Financial Services and Customer Service work!
PowerObjects is named the global 2019 Microsoft Dynamics 365 for Customer Service Partner of the Year and Financial Services Partner of the Year!
Watch how Sovereign Housing Association has achieved customer service success with Microsoft Dynamics 365 and PowerObjects!
How can technology support the travel industry to address customer service trends? Watch this Dynamics 365 In Focus video to learn how!
It’s more important than ever to provide an excellent customer experience to earn customer loyalty. Is your organization working with the right tools?
In this blog, we share some common call center metrics and baseline KPIs used in Dynamics 365 customer service implementations.
Read this blog to learn how to use Customization Files in Microsoft Dynamics 365 and USD to deploy custom code without trouble!
As the customer service industry transforms, companies must shift the way they interact with customers and the proof is in the numbers.
Learn about the KPIs that Microsoft Dynamics 365 is generating for Moneris and their customer service call center and field service interactions.
As technology evolves so do the needs of our customers. Watch our video to learn how you can achieve a superior customer experience with Microsoft Dynamics 365!