In the third installment of this three-part blog series, we’ll discuss how smart manufacturing is transforming the workforce!
Omnichannel is not a new term, but it is gaining importance in our virtual world. Check out these latest examples of omnichannel service at its best!
Watch this video to learn how Metro Bank is working towards continuous innovation and customer service success with Microsoft Dynamics 365!
No matter what your approach is to customer service, it’s an absolute cornerstone to your business – learn how the Capital Markets industry can achieve customer service success!
This is the second installment of a three-part “how-to” series devoted to exploring Dynamics 365 solutions in the Utilities industry
Learn how organizations of all different industries are prioritizing their customer service with Microsoft Dynamics 365.
After winning 2 Microsoft Partner of the Year awards, we look back at a couple of examples of PowerObjects’ Financial Services and Customer Service work!
PowerObjects is named the global 2019 Microsoft Dynamics 365 for Customer Service Partner of the Year and Financial Services Partner of the Year!
Watch how Sovereign Housing Association has achieved customer service success with Microsoft Dynamics 365 and PowerObjects!
How can technology support the travel industry to address customer service trends? Watch this Dynamics 365 In Focus video to learn how!
It’s more important than ever to provide an excellent customer experience to earn customer loyalty. Is your organization working with the right tools?
In this blog, we share some common call center metrics and baseline KPIs used in Dynamics 365 customer service implementations.