Smart Manufacturing: Transforming the Workforce
May 5, 2020

In the third installment of this three-part blog series, we’ll discuss how smart manufacturing is transforming the workforce!

Streamlining Citizen Engagement with an Advanced Omnichannel Strategy
April 23, 2020

Omnichannel is not a new term, but it is gaining importance in our virtual world. Check out these latest examples of omnichannel service at its best!

Metro Bank Strives for Continuous Innovation
April 16, 2020

Watch this video to learn how Metro Bank is working towards continuous innovation and customer service success with Microsoft Dynamics 365!

Delivering World-Class Customer Service in the Capital Markets Industry
March 3, 2020

No matter what your approach is to customer service, it’s an absolute cornerstone to your business – learn how the Capital Markets industry can achieve customer service success!

How to Engage with Today’s Prosumer of Renewable Energy
January 17, 2020

This is the second installment of a three-part “how-to” series devoted to exploring Dynamics 365 solutions in the Utilities industry

Customer Service Through an Industry Lens
December 11, 2019

Learn how organizations of all different industries are prioritizing their customer service with Microsoft Dynamics 365.

partner of the year
A Tour of Our Partner of the Year Awards
June 19, 2019

After winning 2 Microsoft Partner of the Year awards, we look back at a couple of examples of PowerObjects’ Financial Services and Customer Service work!

partner of the year
PowerObjects Awarded 2019 Microsoft Global Partner of the Year… Twice!
June 12, 2019

PowerObjects is named the global 2019 Microsoft Dynamics 365 for Customer Service Partner of the Year and Financial Services Partner of the Year!

Sovereign Aims to Innovate with Dynamics 365 and PowerObjects [VIDEO]
February 20, 2019

Watch how Sovereign Housing Association has achieved customer service success with Microsoft Dynamics 365 and PowerObjects!

travel industry
D365 In Focus: Top Technology Trends within the Travel Industry [VIDEO]
January 23, 2019

How can technology support the travel industry to address customer service trends? Watch this Dynamics 365 In Focus video to learn how! 

customer experience
Delivering a Better Customer Experience with Dynamics 365
September 19, 2018

It’s more important than ever to provide an excellent customer experience to earn customer loyalty. Is your organization working with the right tools?

Common Call Center Metrics for Dynamics 365
August 7, 2018

In this blog, we share some common call center metrics and baseline KPIs used in Dynamics 365 customer service implementations.