February 2, 2018
The CRM 2016 Ribbon Workbench is a very helpful tool to create custom buttons and actions – learn more about it in today’s blog.
October 30, 2017
Today we are going to see how to analyze and improve the query performance of your Dynamics 365 using the new Data Performance feature which is available for Dynamics 365(8.2) and CRM 2016 (8.0, 8.1) versions.
November 8, 2016
After the release of update 1 to Dynamics 365 (Dynamics CRM Online 2016), you may see an error when attempting to access the OAuth endpoint. Today’s blog will help you learn
September 12, 2016
An exciting new feature in Dynamics CRM 2016 is the ability to use custom email signatures when sending an email from CRM. This can be very helpful for organizations that rely
May 3, 2016
For those of you who use our free, online resource, The CRM Book, prepare to get excited! The CRM Book has been updated to now include Dynamics CRM 2016 content.
April 7, 2016
As the Season 6 premiere of Game of Thrones approaches, we can’t help but wonder what would happen if CRM existed in Westeros. In this three-part blog series, we’ll examine the ways Microsoft Dynamics CRM could help you change your fate in the dangerous quest for the Iron Throne.
March 2, 2016
In honor of the Oscars this past Sunday, we thought we would showcase some of our best videos in The CRM Minute today. These are some of our readers’ favorite PO TV
February 24, 2016
Microsoft Dynamics CRM 2016 is finally here! Featuring productivity tools; predictive analytics with machine learning intelligence; offline capability and simplified data collection with field control types for mobile users; and
February 18, 2016
If you keep up with our blog, you’ve probably already read about the Top 10 New features of CRM 2016. These features are mainly focused on CRM for the end
January 5, 2016
Microsoft Dynamics CRM 2016 features an enhancement that will take your customer service to the next level! Users can now quickly create and route cases. The new Save & Route
December 16, 2015
We are on the cusp of 2016. Anyone one else feel like it’s going to be an awesome year for Dynamics CRM?! There are several milestone events throughout the year
December 15, 2015
At a high level, Microsoft Dynamics CRM 2016 focuses on productivity tools; predictive analytics with machine learning intelligence; offline capability and simplified data collection with field control types for mobile