It’s never too early to start planning how you are going to train your CRM end users after your Dynamics 365 implementation. Ensuring that your team has the knowledge necessary to complete their
Deciding to implement Dynamics 365 is a fantastic business decision that will be sure to provide long-last benefits to your organization for years to come. But after you’ve invested in
If you are responsible for conducting end-user training for your CRM system, you need both a foundational understanding of CRM as well as training skills and practice with effective training.
Every fall, when the students go back to school, Joe CRM gets inspired to further his Microsoft Dynamics CRM knowledge. Joe may be biased, but there is no better place
If you are implementing Dynamics CRM, at some point your organization will need some training! Trainers need a foundational knowledge of everything CRM can do. Even if you aren’t customizing CRM, it