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In Microsoft Dynamics CRM 4.0 date fields, when you are looking at Activities in the Activities area, you are looking at something called the Activity Pointer. This is essentially a rollup

The Data Import Wizard has been greatly improved for CRM 2011, taking on some of the functionality of the Data Migration Manager from CRM 4.0 and adding a few cool

One of the new features of Outlook 2010 is something called ‘the People Pane.’ Whenever I open an email in Outlook or an individual contact this little ‘pane’ will appear

Microsoft Dynamics CRM 2011 certainly has changed quite a few of the areas that users and developers alike have grown comfortable with in CRM 4.0. While there have been some

Another very nice feature of crm 2011 is that patches are delivered via windows updates. This means that administrators can leverage windows update services to granularly control when servers get

For users of Microsoft Dynamics CRM 4.0, there are a few options for auditing changes to a record in CRM. For free open source tools, there is the Audit Plug-in

Recently there has been a lot of discussion around a new vulnerability in the way asp.net handles errors. The details are here: https://www.microsoft.com/technet/security/advisory/2416728.mspx Microsoft is still working on a patch,

For those of us who have been using Microsoft Dynamics CRM 4.0 for years, one of the most common feature requests is the ability to send Email attachments through the

This is post 1 of a series of blog posts we’ll be writing about crm 2011. We decided to start with the crm 2011 email router as I’m a big

One of the features that clients frequently requested in CRM 4.0 was some type of an audit mechanism. With out of the box CRM 4.0 we were able to see

Business Issue I need to schedule my people and equipment resources to provide a service to a customer. Solution One of the most underutilized areas in Dynamics CRM is its

CRM is an awesome tool for storing your leads, contacts, and accounts. But one of the items it is missing is a search box to quickly search leads/contacts/accounts. This is