The ‘C’ in CRM Means More Than Just ‘Customer’

Recently, a friend asked me to review a draft of his resume. Since I’m familiar with his work history, I was a little surprised to see that he had included CRM experience.

Updates! Come Get Your Dynamics 365 Updates! Come One, Come All.

Whether you are new to CRM, using a previous version, or an expert—our latest webinar series is for you.

Understand Business Process Flow Timers

With this data readily available to us we can now begin to understand more about how long it takes to move through a business process flow from start to finish.

A Quick Fix for Browser Rendering Issues

In this blog you’ll learn about a quick fix to occasional browser rendering issues in CRM for Microsoft Dynamics 365!

Upcoming Webinar: How To Deliver High Performance Capital Markets CRM Customer Experiences

On September 21, PowerObjects, an HCL Technologies Company, Forrester, and Discovery Data will host a webinar to teach you how to create customer loyalty in Capital Markets by leveraging CRM.

How to Create Microsoft Word Templates in Microsoft Dynamics 365

Using Microsoft Word templates in Microsoft Dynamics 365 can be a huge time-saver when you want to provide a professional document for an entity, especially if you need to make the document more than once for more than one records. Let’s get to it!

Dynamics 365 July 2017 Update: Field Service and Azure

Microsoft Connected Field Service allows companies to leverage Azure with their Dynamics 365 Field Service deployment. With the July 2017 Update for Dynamics 365, you now have flexibility to bring in the components you need from one of your existing Azure subscription.

Dynamics 365 July 2017 Update: Virtual Entities

Virtual Entities are a new, easier way to create a quick view of external data sources in Dynamics 365. Learn about this new feature from the July 2017 Update.

Troubleshooting Security Permissions? Don’t Forget Cascading Permissions

Learn how to troubleshoot security permissions and check cascading permissions in Microsoft Dynamics 365.

Dynamics 365 July 2017 Update: Customer Engagement Portals

There are new features being added for Customer Engagement portals in the Dynamics 365 July 2017 Update.

Dynamics 365 July 2017 Update: Email Enhancements in the Customer Service Hub

Microsoft now offers many new email enhancements in the Customer Service Hub (previously known as Interactive Service Hub) in the July 2017 Update.

Plugin Unsecure Configurations Made Easy

Learn how to simplify the process of writing plugins in Microsoft Dynamics 365 to save time!