As Microsoft continues to reinvent itself and forge ahead as THE leader in the business apps ecosystem, one of the developments that stands out as a source of great excitement
Microsoft has taken another jump forward with predictive analytics and machine learning with Customer Insights which provides a holistic 360-degree view of the customer.
In order for the large group sales team to be successful, it takes a lot of coordination and effort from many people from different departments across the enterprise.
The Unified Interface is one of the biggest changes coming to the Dynamics 365 user experience.
Sometimes when small or medium sized businesses start looking at CRM options, they come to the conclusion that the solution just isn’t right for them. We say, no way! The
Have you ever thought to yourself, “how do Dynamics 365 for Sales and Dynamics 365 for Financials really work together?” Well, wonder no more because PowerObjects and Boyer & Associates
If you’re lucky enough to have so many leads you don’t know where to focus your attention, then lead scoring is for you. In a nutshell, lead scoring allows you
One of the most easily customizable features of Microsoft Dynamics 365 is the Dashboards function. They are fun, insightful, and can be tailored to your personal business needs. An entire
In theory, your marketing and sales departments should be one big happy family. In reality, it can seem more like siblings who love each other but have some major differences.
Congrats! You’ve put the time, effort, and money into implementing Microsoft Dynamics CRM Online and are already seeing the benefits the cloud software provides to your organization. Processes are documented
Making decisions from data can be the hardest thing to do as a marketer. There are questions that arise anytime you see a data set, but it’s your job to
Competition is good; it motivates, it makes us better, and weeds out poorly executed ideas or plans. But sometimes competition within different business departments can be harmful to the business