There are so many steps to consider when implementing CRM. You need a valid business case, executive sponsorship, and clear objectives. When deploying a next generation CRM system, there are a number of other key objectives you need to be conscious of, but in today’s episode of The CRM Minute, Paul will be giving you his two most essential steps for getting started successfully.

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Joe D365

Joe D365 is a Microsoft Dynamics 365 superhero who runs on pure Dynamics adrenaline. As the face of PowerObjects, Joe D365’s mission is to reveal innovative ways to use Dynamics 365 and bring the application to more businesses and organizations around the world.