Small and medium sized businesses often face challenges with managing infrastructure and IT staffing. Oftentimes, those organizations think that CRM might not work for their needs. What you may not know, is that Microsoft’s cloud does all of this for you with their subscription based model. With the subscription platform, you don’t have the large up front costs of an on-premises environment. Not only that, but you can take advantage of many integrations between Office 365 and Microsoft Dynamics CRM. Today, we’ll be taking a closer look at five key Office 365 integrations for Dynamics CRM Online. These are excellent features that small businesses can take advantage of to increase productivity and more!