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CRM 2015 Update 0.2 Troubleshooting: Help! I can’t import solutions that contain business rules!

Post Author: Joe D365 | March 14th, 2016

Did you install the CRM 2015 Update 0.2? Do any of the entities in your solution contain a business rule? After installing the update, did you find yourself saying "Help! My solution failed to import and says there is a process that is missing, but I know there isn't!" If this is you, then today's blog has all the answers you need!

This error with business rules is a known bug for the 0.2 CRM update. The bug impacts any solution that contains business rules. When you try to import a solution containing business rules, the solution import will fail due to those business rules. Yikes. No one likes that.

Here is an example of the error message when importing a solution:

"The required record was not found or you do not have sufficient permissions to view it."

Troubleshooting

A possible, but risky, workaround is to delete the business rule(s) in the target CRM you are importing the solution to. After the import, recreate those business rule(s) in the target CRM. Did we mention you might want to back-up your CRM database before doing this? Sounds a little dicey, right?

Microsoft says this issue will be fixed in the 0.3 update so keep your fingers crossed!

Don't want to wait until the 0.3 update with the fix for this issue? Good news! Microsoft has a hotfix for this. Whoop whoop. You can contact Microsoft for assistance in getting the hotfix.

Curious about taking the plunge and upgrading to Dynamics CRM 2016? Check out some of the new features that come with the latest version of Dynamics CRM by watching this segment of The CRM Minute, our weekly video blog series!

Happy CRM'ing!

Joe CRM
By Joe D365
Joe D365 is a Microsoft Dynamics 365 superhero who runs on pure Dynamics adrenaline. As the face of PowerObjects, Joe D365’s mission is to reveal innovative ways to use Dynamics 365 and bring the application to more businesses and organizations around the world.

One comment on “CRM 2015 Update 0.2 Troubleshooting: Help! I can’t import solutions that contain business rules!”

  1. Hi I tried calling MSFT to get the HotFix. Unfortunately they will not release it without a kbarticle number which I cannot find. Would you happen to have this kbarticle number or a MSFT Ticket number I can reference?

    Thank You

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