Do you remember the last time you went boating? Chances are that it was an enjoyable experience. Maybe you are the captain of your own boat or you’re one of the lucky few who have a friend who is.


Owning a boat is a significant investment and is similar to maintaining an instance of MS Dynamics CRM. Here are a few tips to make sure you’re not left treading water:

…Without a paddle

Imagine that you are in the market for a boat of your own. The first step is to determine what type is going to best suit your needs. Would a later model meet your needs until you are able to upgrade? How soon until you need to upgrade? CRM is the same. Microsoft has a list of product support dates for Dynamics CRM. Once you’ve decided which CRM platform works best, you’ll want to make sure that you’re prepared for the implementation.



Lifecycle Start Date

Mainstream Support End Date

Extended Supported End Date

Microsoft Dynamics CRM 2011




Microsoft Dynamics CRM 2013




Microsoft Dynamics CRM 2015

Q4 2014




You Are Gonna Need a Bigger Boat

Fishing was fun, but now you are ready for something a little more robust; powerful and sleek. Up until this point your small truck and two-wheel trailer met your needs; however, your next purchase is going to be quite substantial and will be too large for your current configuration to withstand. What good is a boat if you can’t tow it to water? This same logic applies to CRM. The systems and applications supporting your instance of CRM need to be considered before upgrading to a new version.




Mainstream Support End Date

Windows Server 2008

CRM 2011/2013


Windows Server 2012

CRM 2013/2015


SQL Server 2008 R2

CRM 2011/2013

Ended 7/2014

SQL Server 2012

CRM 2013/2015


SQL Server 2014

CRM 2015 (soon)



Full Sail Ahead

There are many considerations to be made when choosing to implement an instance of Dynamics CRM. Understanding the Microsoft product support model will safeguard your products by providing the most recent updates and patches as well as ensuring that they receive the greatest possible longevity. Visit our blog for information regarding your specific version of CRM, guides on upgrading to newer versions and much more!


Happy CRM’ing


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Joe D365

Joe D365 is a Microsoft Dynamics 365 superhero who runs on pure Dynamics adrenaline. As the face of PowerObjects, Joe D365’s mission is to reveal innovative ways to use Dynamics 365 and bring the application to more businesses and organizations around the world.