Do you still have SQL 2000 server database in use? Are you trying to connect to that database with Scribe Online?


You should be able to successfully connect using out-of-the-box SQL connection from Scribe Online. But when you try to use this connection in the solution maps, you will get the following error: “Error: Agent cannot retrieve metadata. Unable to retrieve metadata. Unknown property DateLastModified.”

Scribe Online with SQL 2000

Even though the connection is successful, you will not be able to use that connection, since SQL 2000 is not supported with Scribe Online.

The solution is to use an ODBC DSN connection. ODBC DSN must be created on the Scribe Agent server being used on that solution.

The driver you select for your ODBC connection depends on the operating system of the computer on which the Scribe Online On-Premise Agent is installed. For a 32-bit (x86) operating system, use 32-bit drivers. For a 64-bit (x64) operating system, use 64-bit drivers. Only system DSNs are supported with Scribe Online.

If you need help with this or any other issue related to Dynamics CRM, you can always contact PowerObjects for support.

Happy CRM’ing!

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Joe D365

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