Awhile back we posted THIS which described how to fix the error message shown below.



While that fix worked for the vast majority of users experiencing the message, there still was a small amount of folks who had the message persist after making the changes.

Last week Microsoft released Update Rollup 9 and in the accompanying KB article, they also posted the following tidbit:

The Internet Explorer team released a cumulative update on 1/21/2010. This cumulative update is recommended for customers that use Microsoft CRM. It will resolve issues caused by the popup blocker when using the CRM Client. It will also help resolve formatting issues when using the CRM web client submenus in an Internet facing deployment.

The IE8 cumulative update can be obtained from Microsoft Update. More information about this update can be found at

IE8 users experiencing the pop-up blocker issue should download and install the update recommended by Microsoft above.

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Joe D365 is a Microsoft Dynamics 365 superhero who runs on pure Dynamics adrenaline. As the face of PowerObjects, Joe D365’s mission is to reveal innovative ways to use Dynamics 365 and bring the application to more businesses and organizations around the world.