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Outlook CRM Client Installation - Constant Pending Reboot

Post Author: Joe D365 |

We have begun to hear report from our client of a potential new small glitch. For some reason the outlook crm environment check sometimes keeps insisting that there is a pending reboot, even though the user has rebooted many times and nothing has been installed since then. The simples fix for this is to create a new registry key that tells the outlook crm client to 'ignore its environment check'.

To do so, create this key:

[HKEY_CURRENT_USERSOFTWAREMicrosoftMSCRMClient]

Key Type: DWord
Key: IgnoreChecks
Value: 1

To make it easier, we've attached a zip file with the registry key


IgnoreChecks2.zip

  1. Double click on the .zip file attached
  2. Chose to open
  3. Double click on the .reg file inside the zip file.
  4. Click run if prompted
  5. Click yes on the security warning
    pending reboot

The above will create a single registry key telling the outlook CRM client to ignore this check. Hopefully this helps today! 

Happy CRM'ing!

 

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Joe CRM
By Joe D365
Joe D365 is a Microsoft Dynamics 365 superhero who runs on pure Dynamics adrenaline. As the face of PowerObjects, Joe D365’s mission is to reveal innovative ways to use Dynamics 365 and bring the application to more businesses and organizations around the world.

5 comments on “Outlook CRM Client Installation - Constant Pending Reboot”

  1. This doesn't work for me. I'm running Outlook 2007, swedish, vista, swedish. All available updates from the supplyer.
    I've added these settings, but the installation fails and I do not get to the 'next' key...
    Any suggestions?

  2. The registry path provided is incorrect, the correct path is
    HKEY_CURRENT_USERSOFTWAREMicrosoftMSCRMClient

  3. I fixed it deleting the users temp folder and temp. internet files after setting the regkey.

  4. After having restarted my machine 10 times with no avail - This worked for me... thank you.

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