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April 27, 2009
Replace Salesforce.com with Microsoft Dynamics CRM

Lately we have been doing a bunch of projects around converting people from SFDC to hosted dynamics CRM. I asked our sales team to get with a few of the customers and find out the reasons people have been moving so we can better understand what is driving the decision. Here is the compiled list […]

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April 20, 2009
You call that a sales process? It's time to look at Microsoft Dynamic CRM

You call that a sales process? I haven't written a blog post in a while and after seeing an e-mail promoting a competitive product I felt I had to write a short post. On this competitor web site they state that they are different than SFA or CRM systems. Marketing 101, create a dragon and […]

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April 20, 2009
CRM 4 Data Import Tool With IFD authentication

Microsoft released a neat little tool called the data import tool. This tool allows any user to select an entity, a system view or even a personal view, then modify the data in batch mode. However, anyone that tried to connect to crm via IFD or a partner hosted crm noticed right away that it […]

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April 9, 2009
Get current user in CRM

Ever came across a scenario when you need to get the currently logged in CRM user within your custom page? Normally one would use WhoAmIRequest. It works as long as you are running an on-premise version. For IFD scenarios this throws exception. On some blogs people have suggested to use CrmImpersonator. Using CrmImpersonator doesn't throw […]

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April 7, 2009
Internet Explorer 8 Debugging and Development Tools

CRM MVP Ross Lotharius recently posted two blogs over at the Microsoft CRM Team Blog about the powerful debugging and development tools that are included with the recently released Internet Explorer 8. There are some very powerful features included in the latest version of IE; tools which I am sure will get plenty of usage […]

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April 5, 2009
Microsoft CRM Dashboards - The Power of Pictures

I know I've gone on about this before - but I'm continually amazed at how much a few dashboards in our CRM system expotentionally add value. Here is an example - last week the person in charge of support cases (Alex) put together the dashboard you see below.  As you can imagine, we are pretty heavy […]

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March 27, 2009
Microsoft CRM 4 Asynchronous Service 100% CPU usage - Bad Workflows

CRM 4 - Battling High Async CPU Usage Once again we have been battling Microsoft CRM 4.0 and high CPU usage on the asynchronous process.  This time it appear to have risen out of nowhere.  Our quad core server went from 5% CPU usage all of the sudden to 100% CPU usage and workflows began […]

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March 25, 2009
Internet Explorer 8 & MS CRM 4.0: A Match Made in Heaven

Last Thursday Microsoft officially released the long awaited Internet Explorer 8. In addition to improving on security features, accelerators and general peformance, there are a number of features which the Dynamics CRM 4.0 community will embrace with open arms. First, there is no need to worry about compatability between CRM and this newest incarnation of […]

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March 3, 2009
Custom Dashboards in Microsoft CRM 4.0

Hey there Well the folks here are always looking at how to improve the fuctionality of CRM out of the box.  Today one of our CRM superhero's Thomas gave me a run down on our new dashboard entity.  Can I just say I was blown away!  I spend a lot of my time out talking […]

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February 27, 2009
Spell Check in CRM 4.0

Although we're already knocking at IE8's door, adding IE7Pro gives you the ability to spell check within CRM. This is particularly useful when sending emails and creating email templates from CRM. One of the most frequently requested featues from our client is to include some type of spell checking ability when creating emails and email […]

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February 23, 2009
CRM 4.0 Links in Workflow Emails Part 2

This post is a sequel to a blog entry written late last year by my colleague Aki Rova.  Click here to read more about it.   As pointed out by my friend Aki on his post, there's quite of an interest out there from our group of users asking about the workflows ability (or its inability thereof) […]

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February 9, 2009
How Do I Communicate With All of My CRM Users? Part 1

One of the most common questions we receive here at PowerObjects is "How Can I Send An Email To all CRM Users?" In some other CRM systems you may be relegated to manually typing email addresses into an email form. This may be an adequate solution for a deployment with less than 10 users, but […]

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January 29, 2009
Microsoft Dynamics CRM Hosting Partner - PowerObjects

As many of you know PowerObjects focus is Microsoft Dynamics CRM. Everything we do focuses on building robust solutions. PowerObjects offers all 3 delivery options: On Premises, CRM On Line and Partner Hosted. Having two data centers and expertise in Microsoft Dynamics CRM we have worked with independent or consulting firms to host there customers […]

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January 17, 2009
Dynamics CRM 4.0 Rollup 2 ready for download

It did not take long for Microsoft to release crm 4 rollup 2.  It is ready for download and it is a cumulative rollup which means all fixes from roll up 1 are included. You can download it here: Update Rollup 2 for Microsoft Dynamics CRM 4.0 (KB 959419) There are many new fixes included […]

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January 8, 2009
Dynamics CRM linked with Dynamics SL

Quick post today to let you know what we have been working on internally at PowerObjects.  Being a Microsoft shop we finally moved over to Dynamics SL to take advantage of the project accounting features in this product.  In the past we have done work for clients linking CRM and SL together, but I finally […]

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December 17, 2008
Microsoft Dynamics CRM - So easy you can get yourself in trouble!

I want to make a quick post today to talk about building Microsoft Dynamics CRM systems. This robust platform makes it fast and easy to build a sales force automation system. You can build your custom processes leveraging workflows. You can do more robust features using Plugins and custom ASPX pages. Bottom-line Microsoft Dynamics CRM […]

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