Do you have a Dynamics CRM or Dynamics 365 for sales system but no support? Unfamiliar with CRM and don’t know where to start? Do you wish you had a CRM expert to help guide your use of your Dynamics 365 system over time? If you answered “yes” to any of these questions, you may be a good candidate for our PowerSuccess program! In this blog, we will discuss 9 reasons why your company should join PowerSuccess!
First off, what is PowerSuccess? In a nutshell, PowerSuccess is a totally unique service-as-a-subscription program that gives you access to a CRM administrator and a long-term plan for success, for a predictable monthly fee. Think about it…after your project implementation is complete, what are you going to use for an on-going support model? Do you want to call into support and get a different resource each time or do you want someone you can build a relationship with? With PowerSuccess, your Success Engineer will take the time to understand your business and your business processes, tailoring your CRM system to your needs. Having access to your Success Engineer eliminates the need for you to hire your own CRM administrator internally, saving you the pain of dealing with HR, payroll, ramp-up time, training and turnover.
Without further ado – here are the 9 reasons why your organization should join our PowerSuccess program:
1. Choose from multiple offerings
PowerSuccess has three different program options to choose from: PowerSuccess Gold, PowerSuccess Silver and PowerSupport.
PowerSuccess Gold: This is a one-year commitment with a required minimum number of users based on the number of users within that organization, and a dedicated engineer resource.
PowerSuccess Silver: This is a month to month contract used for break and fix support and it includes a dedicated engineer resource.
PowerSupport: This is a month to month contract that includes a dedicated engineer resource and a bucket of prepaid hours.
2. It’s affordable!
PowerObjects built out PowerSuccess to make it affordable for companies of all sizes. For a predictable monthly subscription fee, you’ll get inclusive, personalized support. You’ll know all costs up-front, so you can budget without any surprises.
Check out the newly updated PowerSuccess page to narrow down which pricing tool best fits your organization.
3. Clear Project Process
The PowerSuccess project process is more unique then a traditional time and materials project. PowerSuccess is designed to provide a much faster time-to-value than traditional time-and-materials projects, for a much lower cost with a robust 6-step process.
Whether you are new to CRM or already have a system, an engineer will dig deep into how you envision CRM working and if you already have a CRM system, great, we’ll grid out details on what currently working and what’s not. After that, we’ll compile a list of requirements and rank them in order of priority.
4. Always Having Access to the Latest and Greatest
Microsoft is always innovating Dynamics 365 with new processes and features, which brings us to our 4th reason for signing up for PowerSuccess. Our PowerSuccess engineers will always go back and revisit anything they’ve built and will implement any new functionalities, so you’ll always have the latest and greatest. You won’t have to worry about tracking the latest updates! The PowerSuccess team is always willing to make tweaks and changes to better your Dynamics 365 experience.
5. A Dedicated Resource
A lot of organizations don’t have resources in-house, the expertise, or the time to build out a tailored CRM solution. They may know the basics of a system, but are unsure how to scale over time. With PowerSuccess, you’ll have a dedicated Success Engineer who will help you approach goal building proactively. They will work with you to anticipate necessary changes and customizations. This will save your organization both time and money in the long run!
6. Build a Partnership
Our PowerSuccess Engineers want to help your company be successful and they do that by learning about your business as much as they can, that way they can show you how to use CRM to its full potential. By building a strong partnership through PowerSuccess with the same, dedicated engineer, we can build a trusted relationship.
7. Fixed Monthly Subscription
Having a fixed monthly subscription is very helpful for customers so that they know exactly how much to budget and how often support will be available to them. Not only that, but it’s super easy to adjust prices when needed simply by adding or removing the number of users.
8. PowerPack Add-ons
PowerSuccess customers have access to our entire suite of PowerPack CRM add-ons for Microsoft Dynamics 365 for free. These are tools that provide enhancements in sales, marketing, productivity, and more! Learn more about our PowerPack add-ons here.
9. Experts in the application
Our PowerSuccess team knows the software in and out which is why we call ourselves experts. This allows you to take full advantage of features and be creative with your solution without having to use custom code.
There you have it! These are the 9 reasons why your company should join our PowerSuccess program. For further information check out our PowerSuccess page and take a look at some of our PowerSuccess customer success stories!
Happy Dynamics 365’ing!