Webinars on Demand

In an industry where every percentage point counts to help drive profitable and predictable growth, every customer interaction and touch point is critical to provide a superior service and quality interactions. In the insurance industry, a dissatisfied customer is almost certain to defect to a competing company!

In this webinar, we'll discuss:

During this webinar, learn how PowerObjects’ predictable repeatable delivery model and Microsoft Dynamics CRM for Customer Care will help create a High Performance Contact Center to create a Voice of the Insured, by aggregating the customer, policy, claims and inquiry data into a central repository to increase customer satisfaction and retention of your existing customers, streamline and automate manual process, and to help upsell/cross-sell additional revenue streams.


  • Greg Moser

    Customer Care Practice Director

  • Adam Borst

    Solution Design Consultant