Are you considering a CRM implementation or do you currently have a CRM solution in your organization? There are challenges that come with every CRM implementation. Some of the biggest road bumps are CRM governance, change management, and user adoption.
Microsoft Predictive Service: Optimizing Field Service Operations and Exceeding Customer Expectations
Join our webinar to learn more about how to leverage Microsoft’s Machine Learning into a new world of Connected Field Services to exceed your customer’s expectations.
Learn how leading organizations are empowering front-line personnel through the accessibility of data, thus becoming strategic customer service ambassadors.
Join us for a webinar where we will demonstrate how our Integrated Housing Solution, powered by the Microsoft Cloud, empowers front office staff to be more productive.
During this webinar, we’ll discuss how you can ensure your agents have the right tools and information at the right time, to provide a superior level of service that will delight your customers.
The service industry continues to become more transient with our mobile workforce but, the need for system tracking and maintenance remains constant. In this 30-minute webinar, we’ll explore how the new field service functionality can anticipate, automate and even help prevent system disturbance.
Join us for a webinar to learn more about the Connected Field Service and ServSmart offering from Microsoft and PowerObjects!
During this webinar, we will discuss how project service automation can help empower your employees across your enterprise to deliver projects on time and on budget.
Housing Associations handle dozens of regular enquiries from their customers including requests for repairs and maintenance, reports on anti-social behavior, and other general tenancy enquiries.
During this webinar, we will explore alternative channels like IoT, Self-Service, and SMS messaging – in addition to the core channels like phone, email, and chat. We will discuss how a true Omni-channel strategy can help you retain customers, promote upsell/cross-sell strategies, drive down Opex, and make your team more efficient and effective.