CRM Solutions for Travel and Hospitality


In the age of the customer, the ultimate goal is to understand customers and give them the innovative experiences they want. For travel brands, the guest experience has never been so important.

Creating World-class Customer Experiences

Travel brands that invest in creating innovative customer experiences will gain the upper-hand by showing a genuine understanding and interest of customers’ needs, wants and desires. World-class customer experiences will be the defining trait of successful travel companies.

It really comes down to understanding your customer journey and how that fits within your organization. How do you see that journey changing over time and what data do you need to deliver that? Technology has matured now to such an extent that there is huge potential for innovation in terms of how you approach the customer experience. Paul Rogers, Vice President of Global Sales – PowerObjects

Why Dynamics 365 for Travel and Hospitality?

PowerObjects are experts in delivering innovative digital transformation in the travel and hospitality industry. Supporting one product and one product only, Microsoft Dynamics 365.

With over two decades of experience creating solutions for the travel and hospitality industry, HCL and PowerObjects have shifted the solution delivery paradigm. Partnering with Microsoft, our innovative solutions will knock down the most urgent core issues in the industry with the swiftness to stay one step ahead of the competition.

Microsoft’s investment into Dynamics 365 technology solidifies their commitment to the latest advancement in innovative business solutions. Combining what was previously known as Dynamics CRM and Dynamics AX, this cloud-based system streamlines data management and integrates with Office 365. In a time where consumers are empowered with real-time information through mobility, social media, and online channels, Dynamics 365 is your key to providing amazing customer experiences that foster enduring loyalty.

Whitepapers and Downloadable Resources


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Travel and Hospitality Innovation in the Age of the Customer

Featuring case studies in the Travel and Hospitality sector. Brought to you by Microsoft, PowerObjects and One Connected Community.

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Reclaim Direct, Profitable Relationships with Customers

In-store retail innovation for Travel and Hospitality. Brought to you by Microsoft, PowerObjects and One Connected Community.

The underlying trend for travel and hospitality is to make sure that any evolution in the customer journey is a positive one. Travel companies need to push the boundaries and adopt next-generation digital thinking, practices and technical solutions.

Learn more about our Travel and Hospitality solutions or request a free demo: