Track the last activity type, date, and time directly on entity form in CRM.

Last Activity

What is PowerLastActivity?

This great little solution allows Dynamics CRM users to quickly view the last completed activity, along with the time and date stamp of that activity. Having this information available directly on the entity records enables users to quickly see the last time anyone in CRM has reached out to the record and what type of interaction it was.

Last activity can be viewed on:

  • Account
  • Contact
  • Lead
  • Case
  • Opportunity

Additionally, users can pull advanced finds and reports off of these two fields. For example, a user could set-up a dashboard in CRM for all cases that have been open for more than seven days and have not been touched in the last two days. They can then have processes to make sure those cases are being followed-up on properly. Another great example of utilizing the PowerLastActivity fields is having a workflow that will email record owners when their records haven’t been followed-up with in the past week, month, or year. The possibilities are truly endless!


$1 CRM user per month*
  • *All enabled CRM users are counted. This includes read only users, admin only users, office 365 global admins, and service accounts.
User Guides
Additional Resources

Any Online or on-premise implementation of:
•CRM 2013 SP1 UR3+
•CRM 2015
•CRM 2016

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