What is your background / experience related to CRM?
I’ve been selling CRM since 2006. I have experience in industries such as manufacturing and professional services at mid-market and enterprise levels. I’m very hands-on with Microsoft Dynamics CRM. I have a good technical knowledge of the product.
What do you like best about helping customers with Microsoft Dynamics CRM?
I love helping customers transform their business through CRM—the whole process of analyzing needs, making significant changes to their processes, and even impacting the bottom line.
What is your favorite PowerPack add-on and why?
PowerMap. It provides great value as a salesperson where I can see nearby accounts/contacts/leads when I travel somewhere.
What is your favorite thing to do when not working?
I love to travel. Great Barrier Reef Australia is one of the more exotic places I’ve been.
Do you have a fun fact about yourself or a favorite quote you’d like to share?
It’s not a super useful skill, but I remember unimportant things from many years ago.