What is your background and experience related to CRM?
I provide Microsoft Dynamics CRM demos for our small business clients (24 seats or less). With my background in customer service and sales, I help businesses realize how they can utilize Microsoft Dynamics CRM to better serve their customers.
What is your favorite PowerPack add-on and why?
PowerWebForm. It really helps reduce the amount of manual data entry when getting web leads into Dynamics CRM.
What do you like best about helping customers with Microsoft Dynamics CRM?
I like to help guide customers through their business processes within Dynamics CRM.
What is your favorite thing to do when not working?
Spending time with my family and my son who is 9 months old. I also enjoy playing racquetball and watching football.
Where is the most interesting place you have traveled?
Mexico – I like the beaches and laying out by the pool.
Do you have a fun fact about yourself or a favorite quote you’d like to share?
I like to brew my own brown ales.