Our Blog

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November 3, 2021
Six Fast and Easy Ways to Rev Up Your Business with Microsoft Power Automate [VIDEO]

In this video, HCL-PowerObjects explores six fast and easy ways to rev up your business with Microsoft Power Automate!

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October 28, 2021
Power BI Report with Customer Insights Data

In this blog we walk you through the steps for setting up a Customer Insights environment to create Power BI reports with CI data, including public references.

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October 21, 2021
Change the Appearance of your Power Apps Portal using the Power Apps Portal Studio

Power Apps Portal Studio has built-in functionality that allows you to change the appearance of a website without writing code. In this blog post, we explore how it’s done!

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October 13, 2021
Using Behavioral Segments in Dynamics 365 Marketing

In this blog we walk you through how to use Behavioral Segments in Microsoft Dynamics 365 Marketing.

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October 6, 2021
5 Ways Microsoft Dynamics Marketing Interacts with Office 365

In this blog post, we show you to 5 areas within your Office 365 product suite to leverage Dynamics 365 marketing.

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September 23, 2021
Relayr Partners with HCL-PowerObjects for a Remote Implementation

Relayr partnered with HCL-PowerObjects to implement Microsoft Dynamics 365 Finance - and it was delivered 100% remotely. Watch this solution story video to learn more!

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September 16, 2021
Microsoft Dynamics 365 Marketing for FREE?

You may be eligible for a free six-month trial of Dynamics 365 Marketing! Read this blog to learn how it works.

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September 9, 2021
Extending Customer Voice and Omnichannel to report on Agent and Queue Satisfaction

Read this blog to learn how you can extend Customer Voice and Omnichannel to report on agent and queue satisfaction.

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August 25, 2021
How to Set Up a More Solution-friendly On-demand Power Automate Cloud Flow

In this blog we show you how to set up a more solution-friendly on-demand Power Automate Cloud Flow!

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August 17, 2021
Dynamics 365 Customer Engagement View as Data Source with Tabular Data Streaming

In this post, we create a Power BI report using a view in Dynamics 365 Customer Engagement online and with the Tabular Data Streaming (TDS) feature.

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August 11, 2021
Another Success Story: C.H. Robinson Taps Microsoft and HCL-PowerObjects

C.H. Robinson selected HCL-PowerObjects to implement Dynamics 365 Sales, Power Apps and Power BI. Watch this case study video to learn more!

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July 27, 2021
Power Virtual Agents: Making Chatbots Intelligent

In the second of our two-part Microsoft Power Virtual Agents series, we examine the difference between Chatbots and Intelligent Chatbots, and how AI can elevate chatbot capabilities and improve user experience.

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July 21, 2021
Power Automate Sets the Stage for Intelligent Automation

In this post, we explore the robotic process automation (RPA) feature of Power Automate and we show you how to set up and run a simple RPA.

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July 15, 2021
When Artificial Intelligence Fuels More Personal and Efficient Customer Interactions

In part three of our three-part series on customer service, we discuss how Microsoft’s Artificial Intelligence Technology can help organizations improve customer service delivery.

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July 13, 2021
Introducing Field Service Portal

In this blog we cover the basic features of a brand new out-of-the-box Power Apps Portal application called Field Service Portal.

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July 8, 2021
HCL-PowerObjects Named Finalist for 2021 Global Microsoft Partner of the Year Award… Twice!

HCL-PowerObjects was named a finalist for the Microsoft Global 2021 Dynamics 365 Sales and Dynamics 365 Marketing Partner of the Year Awards.

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